Ashley HomeStore in Sterling, VA Closed now

Reviews about Ashley HomeStore

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  August 03, 2020, by Nicholas Palovchik
  I went there this past presidents day weekend. My wife and I went in to buy a couch and were very pleased with the way we were treated by the sales associate Wayne. He was very understanding and informative. We even ended up buying more than we planned because of Wayne. After that experience I was really happy until we tried to figure out delivery. It has been a horrible experience!! They only deliver Tuesday-Friday for the delivery fee we paid when we bought the furniture, they will deliver on Saturdays but only for an extra charge and not Sundays. They told us they can't even schedule an approximate time until the day of delivery. This is ridiculous we work during the week like everyone else. I feel as if we are being forced into getting it delivered on Saturday and have to pay the extra charge on top of what we already paid for delivery. I give Wayne 5 stars but I'm disappointed in the delivery process.